How long did implementation take?

First module (auto-quoting) — 6 weeks. Full ecosystem — 5 months. Client saw value from the first month.

Would a similar solution work for my print shop?

If you handle orders manually — yes. wisePrint is flexible and we adapt it to the type of production (digital, offset, labels, large format).

Softwise Group — Digital Transformation | Ecosystems, AI, Automation

Client: labelso.com — label print shop

labelso.com is a Polish print shop specializing in self-adhesive labels. 30+ orders daily, wide product range, demanding B2B clients.

They came to us with a classic problem: growing, but processes can't keep up. Every order required a manual quote, manual graphic file correction and manual production tracking.

Problem: 80% of time on administration

During the Discover Session we mapped the main flow:

1. Client sends email inquiry → salesperson reads, calculates manually in Excel (15-30 min) 2. Client sends graphic file → prepress checks: CMYK? Bleed? Resolution? (20-40 min) 3. Order in production → manager updates status on a board 4. Invoice → accountant re-enters data manually

Total: 80% of team time went to repetitive tasks. Salespeople quoted instead of selling. Prepress fixed the same file errors over and over.

One salesperson handled an average of 8 inquiries per day. After automation — 35, without overtime.

Solution: wisePrint ecosystem

We built an integrated ecosystem:

labelso.com — shop with calculator

Clients configure labels online: dimensions, material, quantity, finishing. Real-time pricing. Order goes to the system automatically.

AI auto-quoting from email

For clients who prefer email — AI reads the inquiry, extracts data (product, dimensions, quantity) and generates a quote. Salesperson approves with one click.

Automatic preflight

System checks the graphic file: CMYK, resolution, bleed, embedded fonts. Simple problems fixed automatically. Serious ones flagged to the operator.

Production dashboard

Every job goes through stages visible in the system. Manager doesn't need to ask — sees everything on the dashboard. Client too — in the online portal.

Results after 6 months

→−80% order handling time (from ~60 min to ~12 min)
→−95% graphic file errors
→Salespeople handle 4x more inquiries
→Clients order themselves through labelso.com
→Entire process from inquiry to shipping — in one system

Most importantly: the company grows 40% year-over-year without proportionally increasing headcount.

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How a label print shop automated 80% of order handling