Business ecosystems6 min Β· 2026-04-05

Discover Session β€” what we diagnose and what you get

Softwise Team

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What is a Discover Session

A Discover Session is our audit where we step into your company's shoes. We talk to your team, observe processes, identify where the company loses time and money.

This isn't a PowerPoint about "AI possibilities". It's concrete diagnostic work β€” like a doctor who examines first, then proposes treatment.

Duration depends on company complexity β€” from a few days to a few weeks. We don't limit ourselves with artificial time constraints. The diagnosis takes as long as needed to truly understand your business.

What we map during the audit

During a Discover Session we analyze four areas:

Data flow

Where do orders come from? Where does client data go? How many times is the same information manually re-entered? We map every point where data changes medium β€” from email to Excel, from Excel to system, from system to paper.

Roles and time

Who does what and how long does it take? We often discover that the most expensive specialists spend 40% of their time on administrative tasks. We identify where people do what a system should handle.

Pain points

What breaks most often? Where do errors arise? Who is the bottleneck? We talk to employees at every level β€” because problems visible from the top aren't the same as problems visible from the bottom.

Quick wins

What will deliver results fastest? Not everything needs to be automated immediately. We look for processes that with minimal effort give maximum return.

What you get at the end

The result of a Discover Session is a document β€” a concrete transformation plan. It contains:

  • β†’Process map β€” how the company works today (as-is)
  • β†’Identified problems β€” list of pain points with priorities
  • β†’Proposed architecture β€” how processes should look after implementation (to-be)
  • β†’Implementation plan β€” what we do in what order
  • β†’Estimated budget β€” how much each phase costs

This isn't a sales proposal. It's a diagnosis. You can take this document and implement changes yourself, with another company, or with us. The decision is yours.

Who is Discover Session for

Discover Session works best for companies that:

  • β†’Are growing and feel processes can't keep up
  • β†’Have 10-200 employees
  • β†’Know something isn't working but don't know exactly what
  • β†’Plan an IT investment and want to be sure they spend wisely
  • β†’Already tried a "system implementation" and it ended in failure

You don't need to come with a ready list of requirements. That's our job.

Discover Session is a safe first step. It doesn't commit you to implementation with us. You get knowledge and a plan β€” what you do with them is your decision.

Frequently asked questions

Ready for transformation?

Book a Discover Session β€” we'll diagnose what to automate in your company.

Book a Discover Session β†’

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